The more we try to tap-dance around some perceived hot-button issue, the more awkward we make things. The more awkward something becomes, the more offensive it will be. In a nutshell, in an effort to not offend anyone, we tend to be more offensive because we call attention to those things that we are trying not to say.
Are we going to make mistakes? Yes.
Are those mistakes fatal? No.
We need to be honest in our communication and speak from the heart. I have learned it is not our WORDS that offend as much as it is the HEART behind them…show that you or the organization you represent have a compassionate heart, are willing to learn, but will not shy away from important discussions, and you will actually do just fine…
You won’t be afraid of saying the wrong thing.
You will know what you can say.
You will know the best tactics to deliver your message.
Your clients and customers will trust you.
You will lead your team with confidence.
"Silence Kills is a love letter to creating significant conversations and authentic influence in how we communicate. Author Scott Harvey captures the power of words in a fun and unique way that made this book readable, dynamic, and also prescriptive. Scott's specialized law enforcement background, training, and storytelling creates a roadmap to authentic connection and legacy that lasts."
"This book is a must read for business leaders and humans in general! Scott’s approach to communication is concise and easy to apply on and off the clock. Highly recommend!"
"Scott is a genius when it comes to communication! Silence Kills is THE toolkit needed for solving the biggest communication challenges faced by leaders and organizations today—nothing will be left to chance. Read this book!"
"Wow! Silence Kills just moved into my top book recommendations for my coaching clients and friends! Every page kept pulling me to the next! Scott is a masterful storyteller who writes with heart, humor, and a bias toward real application that is absolutely refreshing! I laughed out loud frequently, I teared up 3x, learned practical tools to break the silence, and feel massively equipped to do better! Do yourself a favor and read this book now!"
"In leading an organization that is spread out across the country, it is critical for us to have good communication. Scott does a masterful job of using his experience in law enforcement to emphasize the critical nature of speaking up. A great reminder of what happens when we don’t speak up and people naturally fill in the blanks with their own conclusions. Highly Recommended!"
"Most books about communication are either too simplistic or too convoluted to help individuals or teams move the needle towards effective communication. Scott Harvey's book Silence Kills is neither of these. The concrete strategies in this book are the WD-40 that you need to reduce friction and increase effectiveness at all levels of your organization. Bonus points? They work in every aspect of your personal life, too."
"When Scott taught the concepts in this book to our leadership team, it helped our company streamline our communication process. Scott’s storytelling is second to none. We will be purchasing copies of this book for our whole team. I highly recommend you do the same."
"This book is a MUST READ for anyone interested in taking their communication skills to the Next Level!"
"Not all professional speakers are good writers, and not all writers can handle themselves on stage. With Silence Kills, Scott has proven himself in both areas. Reading this book feels like being a part of Scott’s audience at a live event. I highly recommend it!"
Scott Harvey is a highly sought after speaker, coach, and business communications consultant who helps individuals and organizations communicate through any situation. Since launching Speaking of Harvey Inc. in 2010, Scott has had the opportunity to speak and train for organizations from Kentucky to Indonesia. He also hosts the Speaking of Harvey Podcast.
As a former FBI-trained hostage negotiator and public information officer, Scott knows what it means to speak up when lives are on the line. He is passionate about helping others build the skills and confidence to move off the sidelines and lead the conversation.
Scott can still be found giving his heart and wisdom to help teens navigate communicating in an online world and to prevent tragedy before it happens, something he became passionate about in his years as a D.A.R.E. officer. He lives in Central Kentucky with his beautiful wife of 25+ years and his two daughters.
Order: Silence Kills
In a world held hostage by fear, silence feels safe. In a culture where anything can be the “wrong” thing to say, speaking up feels risky. But what happens when you let others control the narrative?
Effective communication begins with effective listening. Using the skills I honed as a Hostage Negotiator and Public Information Officer for 20 years, Silence Kills outlines the key principles and best practices for taking your organization’s communication to the next level, starting with how to listen to what it is your customers are actually saying.
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For orders of 5+ books, please contact us directly.